setStepCriteria | SignalWire

Define when this step is considered complete. The AI evaluates this description against the conversation state to determine whether to advance.

Parameters

criteria

stringRequired

Natural-language description of completion conditions.

Returns

Step — Self for method chaining.

Be specific. Write “Customer has provided their full name AND phone number” rather than “Information collected”. Include failure conditions when appropriate: “Verified OR after 3 failed attempts”.

Example

1 import { ContextBuilder } from '@signalwire/sdk';
2 
3 const builder = new ContextBuilder();
4 const ctx = builder.addContext('default');
5 const step = ctx.addStep('verify_identity');
6 step.setText('Verify the caller\'s identity.');
7 step.setStepCriteria(
8   'Complete when the customer has provided their account number ' +
9   'AND verified it with the last four digits of their SSN, ' +
10   'OR after 3 failed verification attempts.'
11 );

1	import { ContextBuilder } from '@signalwire/sdk';
2
3	const builder = new ContextBuilder();
4	const ctx = builder.addContext('default');
5	const step = ctx.addStep('verify_identity');
6	step.setText('Verify the caller\'s identity.');
7	step.setStepCriteria(
8	'Complete when the customer has provided their account number ' +
9	'AND verified it with the last four digits of their SSN, ' +
10	'OR after 3 failed verification attempts.'
11	);