set_step_criteria | SignalWire

Define when this step is considered complete. The AI evaluates this description against the conversation state to determine whether to advance.

Parameters

criteria

strRequired

Natural-language description of completion conditions.

Returns

Step — Self for method chaining.

Be specific. Write “Customer has provided their full name AND phone number” rather than “Information collected”. Include failure conditions when appropriate: “Verified OR after 3 failed attempts”.

Example

1 from signalwire import AgentBase
2 
3 agent = AgentBase(name="my-agent", route="/agent")
4 
5 contexts = agent.define_contexts()
6 ctx = contexts.add_context("default")
7 step = ctx.add_step("verify_identity")
8 step.set_text("Verify the caller's identity.")
9 step.set_step_criteria(
10     "Complete when the customer has provided their account number "
11     "AND verified it with the last four digits of their SSN, "
12     "OR after 3 failed verification attempts."
13 )
14 
15 agent.serve()