ai_unhold

Resume an AI agent session from hold. The AI resumes processing the conversation.

Parameters

prompt

str | NoneDefaults to None

A prompt for the AI to speak upon resuming (e.g., “Thank you for holding. I have your information now.”).

Returns

dict — Server response confirming the AI unhold.

Example

import asyncio
from signalwire.relay import RelayClient
client = RelayClient(
    project="your-project-id",
    token="your-api-token",
    contexts=["default"],
)
@client.on_call
async def handle_call(call):
    await call.answer()
    # Start an AI agent
    action = await call.ai(
        prompt={"text": "You are a support agent."},
    )
    # Put the AI on hold
    await call.ai_hold(prompt="One moment please.")
    # Do some processing...
    await asyncio.sleep(5)
    # Resume the AI
    await call.ai_unhold(prompt="Thanks for waiting. I found your information.")
client.run()