Fresh off the Wire, Feb-Mar

Campaign Registry Updates, Visualizations In Your Space, and Chat Tutorial

Here's the rundown of the features, products, guides, and SDK improvements shipped in February. From the promised tutorial on incorporating the new Chat feature to essential updates on The Campaign Registry to new tools in your SignalWire Space. We'll fill you in on all of the details we've been developing to improve your developer experience.

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SignalWire Operates as a Fully Distributed Company Using their own Virtual Office - Successfully Raises Series B

Case Study: SignalWire

SignalWire has been a fully distributed company since its inception in 2018. They were unsatisfied with the tools that were available so they created their own virtual office that they use on a daily basis. SignalWire Work is a fully operational virtual office that meets the needs of a work from anywhere company. SignalWire Work consists of personalized rooms that are accessed directly from a browser and their unique audio and video technology allows for seamless conversation between its users resulting in excellent communication and collaboration within the company.

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Phoenix Children’s can Communicate with more Patients over Text after Switching to SignalWire Short Codes

Case study: Phoenix Children’s

Phoenix Children’s adopted texting as a more effective way to reach patients and employees rather than having them log in to an application or a patient portal. They use SignalWire SMS to send one-way text messages with important updates such as lab results as well as two-way communication where doctors can text back and forth with patients. After adopting SignalWire short codes in 2019, they have seen a significant increase in their throughput at a price point disruptive enough for the non-profit organization.

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Oktane Media Creates Interactive Virtual and Hybrid Events for Charities and Businesses

Case Study: Oktane Media

Oktane Media uses SignalWire Events to create virtual venues for their clients, including the American Cancer Society and the Nantucket Comedy Festival. They create engaging environments that demonstrate the power of virtual events. In October of 2020, Oktane produced the ACS’s annual charity Gala and helped them surpass their fundraising goals. Oktane has also produced interactive talk shows, global sales meetings, and is currently working with the Nantucket Comedy Festival to put on an event where the audience can cheer for and interact with comedians in real-time.

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FreeSWITCH Users Trust SignalWire APIs to run 9-1-1 Call Center in Canada

Case Study: CAUCA

CACAU uses SignalWire Voice to power their 9-1-1 emergency call center in Quebec, as well as their non-emergency 3-1-1 call center. They also utilize SignalWire for their message alert system, which sends every citizen within a city a prerecorded message from the mayor with important emergency or municipal information. Cauca began using their own platform built with FreeSWITCH but as they grew and required more phone lines to handle the 6,000 calls a day they began using SignalWire knowing it was a platform they could trust.

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