Customer Stories
Discover SignalWire in Action: Dive into our curated collection of success stories,
where innovative communication meets business breakthroughs.
Let our stories inspire your next big move!
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Discover SignalWire in Action: Dive into our curated collection of success stories,
where innovative communication meets business breakthroughs.
Let our stories inspire your next big move!
PhoneLiveStreaming provides isolated communities with live audio from church and government events over the phone. SignalWire offers dedicated phone numbers for each of PhoneLiveStreaming’s customers and handles the outbound and inbound calling so that people can easily call in and listen to live events. PhoneLiveStreaming was built and able to launch within 24 hours and has seamlessly scaled to using 2.5 million minutes a month.
Textline had difficulties with their previous provider, Twilio, and was disappointed with the lack of knowledge and response time from their support team. Textline switched to SignalWire and was able to make that switch quickly and seamlessly with no dip in their application’s functionality. Textline uses SignalWire to provide phone numbers and SMS functionality to their customers and they are thrilled with how easy it was to switch their application over as well as the technical expertise of the SignalWire success team.
Phoenix Children’s adopted texting as a more effective way to reach patients and employees rather than having them log in to an application or a patient portal. They use SignalWire SMS to send one-way text messages with important updates such as lab results as well as two-way communication where doctors can text back and forth with patients. After adopting SignalWire short codes in 2019, they have seen a significant increase in their throughput at a price point disruptive enough for the non-profit organization.
CAUCA uses SignalWire Voice to power their 9-1-1 emergency call center in Quebec, as well as their non-emergency 3-1-1 call center. They also utilize SignalWire for their message alert system. The alert system sends every citizen within a city a prerecorded voice message from the mayor with important emergency or municipal information.
CAUCA started out using their own platform built with FreeSWITCH. As they grew and required more phone lines to handle their increased call volume, they moved to SignalWire knowing it was a platform they could trust.
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