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SignalWire Dashboard Release Notes and Highlights
🔹Capabilities API Expansion: Setting visibility for Call Fabric addresses is now available. Managing features and services dynamically using our APIs just got way more flexible!
🔹Messaging Enhancement - RCS Upscaling: RCS (Rich Communication Services) Messaging was designed as a next generation messaging protocol. Adoption within the U.S is finally a possibility and if you missed our latest LIVEWire webinar, “The Future of Business Messaging - Why RCS”, check out the recording for a preview of what’s coming to the world of Messaging.
If you are interested in registering or receiving updates regarding , fill out our RCS Interest Form!
🔹Improved Error Feedback for Datasphere API: Users will now receive a clear error message when attempting to submit documents that exceed size limits, ensuring smoother workflows. Check out our new Datasphere UI within your space by navigating to the “Datasphere” Tab from the left hand menu.
🔹Enhanced AI Voice Agent API: Our new Extensible AI Agent API allows new features and parameters to be automatically available, enabling your team to build even more responsive and capable AI Agents without delays.
🔹Updated Datasphere Interface (Available within your space soon!): Save time and simplify managing your AI-ready data by utilizing the new Datasphere web UI. Now you can add, delete, and tag (group) documents—enabling faster data organization and more effective AI-powered interactions.
🔹Data Retrieval Improvements: We've improved data storage and retrieval capabilities within Datasphere, so retrieving information is quicker and more efficient then ever! This update optimizes your AI models' ability to access relevant data, improving the quality of responses in customer interactions.
🔹Lower Translation & Transcription Prices: SignalWire’s real-time translation and transcription services are now more competitively priced, allowing you to support multilingual interactions and transcriptions cost-effectively.
🔹Dashboard Navigation Improvements
Updated Sidebar: New nested sub-navigation in the left sidebar for smoother project and settings access.
Unified Space & Project Settings: User and billing settings, along with project and space switches, are now aligned in the left navigation. This layout puts your essential tools front and center, streamlining your workflow.
Voice Log Search Options: You can now search LaML voice logs with ease—filter by either an E.164-formatted phone number or SIP URI, making it simpler to track and review call activity based on the identifiers that matter most to your operations.
🔹 SMS/MMS Messaging Updates: Our latest updates to SMS/MMS messaging continue to keep the platform robust and responsive by further enhancing scalability and reliability, allowing for optimized message delivery speed and consistency, especially during high-traffic periods. Users can also expect improved visibility on message statuses.
🔹 Precise Data Retrieval & Storage: Parameters are stored directly within Datasphere, allowing the API to return complete data objects in real-time for contextually rich, accurate responses. By integrating storage parameters with model output, Datasphere equips your AI agents with precise data that’s ready to handle even complex requests seamlessly, empowering real-time adaptability and reducing hallucinations.
Learn more about Datasphere API
🔹 SIP, SIP, Hooray!: SIP endpoint resources now include an improved call handler field. This feature now automatically checks and corrects format inconsistencies, while a dropdown menu allows users to conveniently select from current phone numbers for quick and error-free setup. This simplifies the setup process to allow smoother integrations, and control over routing.
🔹 UI Enhancements: Check out the new UI feature for managing "working copy" and "deployed version" of call flows within Call Flow Builder.
🔹 AI Voice Agent Document Handling: AI Agent chunking is optimized for processing complex documents within our newest agent feature, DataSphere. Enhancements also include retry-on-failure for document chunking and real-time job completion reporting.
🔹 UI interface update for SIP: Managing SIP endpoints within your space gets even simpler with this latest update.
Learn how to create a new endpoint
🔹 Call Fabric SDK Update: For enhanced efficiency -- audio and video are only sent if negotiated during call setup.