10/25/2024 Releases: [Highlight]

🔹 SMS/MMS Messaging Updates: Our latest updates to SMS/MMS messaging continue to keep the platform robust and responsive by further enhancing scalability and reliability, allowing for optimized message delivery speed and consistency, especially during high-traffic periods. Users can also expect improved visibility on message statuses.

🔹 Precise Data Retrieval & Storage: Parameters are stored directly within Datasphere, allowing the API to return complete data objects in real-time for contextually rich, accurate responses. By integrating storage parameters with model output, Datasphere equips your AI agents with precise data that’s ready to handle even complex requests seamlessly, empowering real-time adaptability and reducing hallucinations.

Learn more about Datasphere API

🔹 SIP, SIP, Hooray!: SIP endpoint resources now include an improved call handler field. This feature now automatically checks and corrects format inconsistencies, while a dropdown menu allows users to conveniently select from current phone numbers for quick and error-free setup. This simplifies the setup process to allow smoother integrations, and control over routing.

10/11/2024 Releases: [Highlight]

🔹 UI Enhancements: Check out the new UI feature for managing "working copy" and "deployed version" of call flows within Call Flow Builder.

🔹 AI Voice Agent Document Handling: AI Agent chunking is optimized for processing complex documents within our newest agent feature, DataSphere. Enhancements also include retry-on-failure for document chunking and real-time job completion reporting.

Learn More about DataSphere

🔹 UI interface update for SIP: Managing SIP endpoints within your space gets even simpler with this latest update.

Learn how to create a new endpoint

🔹 Call Fabric SDK Update: For enhanced efficiency -- audio and video are only sent if negotiated during call setup.

What is Call Fabric Guide