SignalWire Blog

Writing excellent documentation is difficult. That's why we have collected here some of the questions that we think you should ask yourself when documenting your APIs. We are going to review the most important issues to keep in mind, and we are going to do that not through subjective "best practices", but with suggestions that are scientifically grounded.

Working in the same industry for so many years has taught me a lot. It has also inspired me to push the envelope to the best of my abilities. One struggle along the way has been the wave of "me too" that happens when a business or industry finally seems like a good idea. I am not talking about the "me too" that comes with a hashtag, I am talking about companies who feel left out or deserving of getting on the bandwagon for something that is seemingly popular. I have witnessed this in many places and in many other industries besides my own, which is telecommunications btw.

SignalWire has been a fully distributed company since its inception in 2018. They were unsatisfied with the tools that were available so they created their own virtual office that they use on a daily basis. SignalWire Work is a fully operational virtual office that meets the needs of a work from anywhere company. SignalWire Work consists of personalized rooms that are accessed directly from a browser and their unique audio and video technology allows for seamless conversation between its users resulting in excellent communication and collaboration within the company.

At this point, we’ve all (mostly) gotten used to virtual team meetings. But once you’re settled into your virtual office, it’s important to have fun too! Just because you’re not together in a physical building doesn’t mean you can’t have unique team gatherings that are entirely for fun. Your employees work hard and so do you - we all need to have some fun to keep up morale and foster company culture in a remote work environment. Here are a few ideas for how to create a virtual event for your team that will be a lot more fun than a typical, everyday meeting. It’s important to be devoted to connecting your team when you’re all dispersed! And SignalWire Work is the perfect video conferencing platform to make all kinds of creative events possible.

Phoenix Children’s adopted texting as a more effective way to reach patients and employees rather than having them log in to an application or a patient portal. They use SignalWire SMS to send one-way text messages with important updates such as lab results as well as two-way communication where doctors can text back and forth with patients. After adopting SignalWire short codes in 2019, they have seen a significant increase in their throughput at a price point disruptive enough for the non-profit organization.

Oktane Media uses SignalWire Events to create virtual venues for their clients, including the American Cancer Society and the Nantucket Comedy Festival. They create engaging environments that demonstrate the power of virtual events. In October of 2020, Oktane produced the ACS’s annual charity Gala and helped them surpass their fundraising goals. Oktane has also produced interactive talk shows, global sales meetings, and is currently working with the Nantucket Comedy Festival to put on an event where the audience can cheer for and interact with comedians in real-time.

CACAU uses SignalWire Voice to power their 9-1-1 emergency call center in Quebec, as well as their non-emergency 3-1-1 call center. They also utilize SignalWire for their message alert system, which sends every citizen within a city a prerecorded message from the mayor with important emergency or municipal information. Cauca began using their own platform built with FreeSWITCH but as they grew and required more phone lines to handle the 6,000 calls a day they began using SignalWire knowing it was a platform they could trust.

Textline uses SignalWire to provide phone numbers and SMS functionality to their customers and they are thrilled with how easy it was to switch their application over as well as the technical expertise of the SignalWire success team.