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Replace rigid DTMF menus with speech understanding.
Screen calls, transfer, and schedule via AI.
Automate workflows with real-time data access.
Connect live calls to CRMs, calendars, or APIs.
Take and confirm bookings in real time.
Trigger post-call texts automatically.
Troubleshoot and escalate using AI.
Route based on context and real-time input.
Handle tier 1 calls and reduce agent load.
Automate hotel requests with voice agents.