Business Associate Agreements (BAAs)
Integrate HIPAA-compliant voice, messaging, video, fax and AI into your applications with the backing of a SignalWire BAA.
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Integrate HIPAA-compliant voice, messaging, video, fax and AI into your applications with the backing of a SignalWire BAA.
HIPAA compliance is non-negotiable, but it doesn’t have to slow your team down. SignalWire's full-stack Business Associate Agreement covers voice, messaging, fax, AI workflows, and video conferencing—with all features included, no surprises, and lower total cost of ownership.
David Higginson
Chief Innovation Officer
A BAA (Business Associate Agreement) is a legally required contract under HIPAA that ensures SignalWire will properly handle and safeguard any Protected Health Information (PHI) you process through our platform. If you're a healthcare provider, vendor, or platform handling PHI — via voice, SMS, AI, fax or video, you must have a signed BAA in place to remain compliant.
There’s no need to mix vendors or check eligibility product-by-product. If it’s in the platform, it’s covered.
No. Unlike many providers that restrict BAAs or compliant products to enterprise plans, SignalWire offers BAAs and compliant products to all customers. We believe compliance shouldn’t require enterprise-level red tape.
Once our team has a better understanding of your use case, we’ll guide you through pricing, documentation, and BAA review.
Most BAAs can be reviewed and executed within a few business days. SignalWire uses a standardized agreement to speed up the legal process, and we’re happy to coordinate with your security or compliance team as needed.
SignalWire is SOC 2 Type II compliant, and aligns with GDPR, CCPA, and PCI-DSS standards. These frameworks support the security and compliance posture required by HIPAA and other regulated environments. To learn more about our certifications, visit our Compliance Center
Reach out via our Contact Sales form or email your customer success manager directly. Once we understand your use case, we’ll guide you through the next steps, including pricing, documentation, and BAA review.
SignalWire’s Business Associate Agreement and compliance support are available for $1,000/month, giving you full-stack HIPAA coverage across all of SignalWire’s APIs.
Not sure if this fits your team's needs yet? Chat with a SignalWire team member to explore what makes sense for your use case.
