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Use Cases | SignalWire

Explore our use cases to learn how you can utilize SignalWire’s consolidated communications stack to take pressure off your development teams and keep pace with the expanding potential of AI and other emerging technologies.

AI Agent for Voice

Resolve customer issues end-to-end with a Digital Employee adept at handling common problems, personalizing follow-ups, generating tickets, and launching surveys.

Text Marketing

Increase the reach and engagement of your marketing applications using SMS or MMS to deliver high-value, personalized promotions.

Two-Factor Authentication

Secure your application and protect users’ information by adding an extra layer of authentication.

Interactive Voice Response (IVR)

Build an IVR with your native application logic that improves customer engagement and offload repetitive tasks.

VoIP Integration

Use SIP trunking and routing to save money when connecting a public switched telephone network (PSTN) to VoIP client applications, PBX, and call center systems.


Maximize outbound call volumes and increase lead conversion rates. Enable your agents to be more efficient by avoiding voicemails, fax machines, and disconnected lines.

Choose the right communication tool to help your business amplify outreach, strengthen customer relationships, and boost operational efficiency.

AI Agent Builder

No more wading through complex lines of code and tedious development phases - instead, businesses can quickly roll out AI-driven solutions with minimal coding and plain text instructions.

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Call Flow Builder

A drag-and-drop interface for designing and routing call flows. Visually map out your own IVR with functions like text-to-speech prompts, call forwarding to different phone lines, or AI Agent handoff.

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Programmable Video Conference

Create and configure a prebuilt video room with the standard conferencing features and UI, toggle the colors to match your brand, and embed it into any webpage or Javascript app. All in 3 minutes, no new code required.

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Customers’ Stories

Discover SignalWire in Action. Dive into our curated collection of success tales, where innovative communication meets business breakthroughs.

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Solutions Tailored by Industry


Keep patients informed with automatic appointment reminders and increase compliance with virtual healthcare visits.

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Set up virtual classrooms with advanced remote learning capabilities or integrate accessibility features to accommodate a diverse range of learning needs.

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Marketing & Advertising

Help your clients drive conversions with personalized messaging, automated dialing, and real-time engagement features.

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Integrate active engagement communications like video, two-factor authentication, interactive voice response (IVR) builders, and messaging into your own cloud.

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Real Estate

Schedule virtual property tours using real-time video conferencing or send SMS and MMS for listing notifications.

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Stay connected throughout the insurance process with remote consultations, text notifications for policy updates or use programmable AI for claims processing.

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We're excited to see what
you create.

Contact us to get started.

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