The Datasphere API
The SignalWire Datasphere API gives developers the power to upload, manipulate, and retrieve information in the context of a SignalWire application. Your AI voice agents will quickly pull relevant information from vectorized documents so that they can answer more complex user questions. If you think of AI as the brain, Datasphere is the memory. With Datasphere, virtual receptionists can answer more complicated FAQs, like “what are the store hours,” “do you have this hardware part in stock,” or “should I still turn it off and back on again if I dropped it in the pool?”
SignalWire AI Gateway
SignalWire AI Gateway (SWAIG) automates tasks like call handling, data collection, and interaction management. It allows AI agents to communicate over SIP, WebRTC, or traditional phone lines while supporting real-time API calls, data lookups, and secure handling of sensitive information. SWAIG can dynamically switch an agent's focus mid-conversation, trigger external APIs, or execute preset workflows, making it perfect for automating customer service, call routing, and interactive voice systems.
