SignalWire Trust Center
Built-in Security and Resiliency for Programmable Unified Communication.
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Built-in Security and Resiliency for Programmable Unified Communication.
We make sure every interaction is secure, private, and reliable so you can focus on what you're building — not what might break.
We design every layer of our infrastructure with security in mind. That means strict controls, constant monitoring, and encrypted pathways — everywhere.
Learn MoreSignalWire supports SOC 2 Type II, HIPAA, and GDPR, with built-in access controls, audit logging, and data retention designed to meet regulatory standards across industries.
Learn MoreSignalWire’s architecture includes multiple layers of redundancy and intelligent failover. We ensure your services stay connected — even under load, during outages, or across regions — because reliability isn’t optional.
Learn MoreYou always know how your data is handled, where it resides, and who can access it. Our global data center network supports data residency and sovereignty requirements with region-specific routing.
Learn MoreSignalWire delivers modular, programmable unified communications with zero trust assumptions, isolated services, scoped credentials, and proactive security measures across the stack.
All communication and data are encrypted by default using protocols that exceed industry standards, regardless of the channel or device.
TLS 1.2/1.3 for encrypted signaling across HTTP, SIP, and websockets
SRTP + DTLS for voice and video
AES-256 and RSA-4096 encryption for storage
Secure transmission across HTTPS and encrypted websocket channels
We continuously monitor, test, and improve our platform to detect vulnerabilities early and respond before they become threats.
Static and dynamic code analysis in the CI/CD pipeline
Real-time intrusion detection with automated alerting
Continuous vulnerability scanning and behavior analytics
Third-party penetration tests and independent security audits
Our infrastructure is built to limit exposure by default. We separate workloads, restrict access, and enforce strong authentication across all systems.
Isolated environments for voice, video, messaging, and AI services
Scoped credentials for every application and integration
Role-based access control with two-factor authentication (2FA)
Fine-grained permission management for internal and external tools
Learn more about how SignalWire secures your communications, protects your data, and ensures compliance with industry standards.
Explore SignalWire's Internal Security Procedures to see how we safeguard your data behind the scenes.
Our platform has built in controls for data access, retention, and auditability, and we actively monitor regulatory changes to ensure continued alignment. Whether you're handling payment data, personal information, or protected health data, SignalWire provides the infrastructure to do it securely and responsibly.
SOC II Type 2
Audited controls for availability, confidentiality, and data integrity—validated by third-party attestation.
SOC II Attestation LetterPCI-DSS Compliance
Payment data is processed in accordance with PCI-DSS to reduce fraud risk and maintain transaction security.
Read MoreGeneral Data Protection Regulation (GDPR)
Personal data collected from EU residents is processed in compliance with GDPR. We provide tools to help our customers manage consent, access, and deletion requests, and control where data is stored and how it is used.
Data Compliance in the EUHIPAA Compliance
Voice and messaging data containing PHI can be handled securely within the platform using built-in safeguards, including encryption in transit, controlled access, and audit logging.
HIPAA Compliance on SignalWireData security is a collaborative effort between SignalWire and its users. Check out our guide for best practices to help you safeguard your data and credentials.
Need details on messaging guidelines? Review our Messaging Requirements and Code of Conduct to ensure your messaging campaigns meet compliance standards.
SignalWire is designed to give you full control over your data, how it’s handled, where it’s stored, and who can access it. We support data residency and sovereignty requirements with region-specific controls and transparent, auditable practices.
We believe privacy starts with visibility. SignalWire gives you full insight into how data is stored, accessed, and processed.
Our infrastructure supports geographic boundaries and regulatory frameworks so you can control where your data lives and who governs it.
You decide how long your data stays on the platform. We provide tools to enforce data policies that align with your privacy commitments.
Review our Data and Privacy Controls to learn how SignalWire protects your data.
SignalWire's cloud infrastructure is expertly engineered to deliver uninterrupted service despite hardware malfunctions, network disruptions, and unforeseen challenges. Equipped with redundant systems, automated failover, and vigilant real-time monitoring, our platform ensures continuous reliability and stability.
We eliminate single points of failure with a globally distributed platform that’s designed to stay up.
We detect failures instantly and reroute traffic automatically, so your services keep running without interruption.
SignalWire scales dynamically to handle large volumes of traffic and high-bandwidth workloads without degradation.
Get answers to your questions about compliance, security, and how we support enterprise-grade communications.