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Build complicated AI applications without weighing down your to-do list.
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Build complicated AI applications without weighing down your to-do list.
AI use cases
An AI digital employee takes reservations based on a caller’s input and shares booking information in a follow up text. Try it for yourself and call 1 (754) 43-BOBBY
An AI digital employee who is designed to handle customer service calls through natural language. This example walks you through scheduling appointments, gathering details, and verifying customer data to ensure that customer needs are met promptly and accurately.
Aical is a digital employee that integrates with Google Calendar API. Aical defines functions to check calendar availability (freebusy) and schedule events (events), to manage calendar entries based on user input.
Build an AI agent that takes room service orders at hotels and hospitals. Learn how to interface with an outside database, like a menu inventory, in order to provide customers with accurate information.
Build an AI Tier 1 Support Agent with a witty personality. Bot functionalities include modem diagnostics, speed testing, appointment scheduling, and customer data verification.
Create an AI agent that can provide real-time weather updates based on a caller’s location. This example demonstrates calling functions to perform more complex tasks and interactions.
Send SMS e-cards to any recipient’s phone based on a caller’s input to an AI agent. This demo will ask you what kind of information and imagery you would like to send and put it into a text message for you.
Kevin the bartender uses vectorized data to create cocktails based on the ingredients that are available to him. This demonstrates how to use Datasphere to avoid hallucinations and personalize your agent.
The SignalWire Datasphere API gives developers the power to upload, manipulate, and retrieve information in the context of a SignalWire application. Your AI voice agents will quickly pull relevant information from vectorized documents so that they can answer more complex user questions. If you think of AI as the brain, Datasphere is the memory. With Datasphere, virtual receptionists can answer more complicated FAQs, like “what are the store hours,” “do you have this hardware part in stock,” or “should I still turn it off and back on again if I dropped it in the pool?”
SignalWire AI Gateway (SWAIG) automates tasks like call handling, data collection, and interaction management. It allows AI agents to communicate over SIP, WebRTC, or traditional phone lines while supporting real-time API calls, data lookups, and secure handling of sensitive information. SWAIG can dynamically switch an agent's focus mid-conversation, trigger external APIs, or execute preset workflows, making it perfect for automating customer service, call routing, and interactive voice systems.
To help you get started.
With SignalWire, you can deploy AI faster without being stalled by infrastructure complexities. The SignalWire backend is built on our Call Fabric architecture which breaks down telecom services into programmable resources that are accessed via APIs. This allows developers to customize and control communication workflows without managing the underlying infrastructure. We’ll worry about call routing, so you can worry about core competencies.
The SignalWire platform is designed to automatically scale horizontally as your volume of calls increases so you can handle spikes in traffic without crashing. That means you can finally turn off your slack notifications and try to remember what relaxing on the weekend looks like. With SignalWire, you can build badass AI applications without worrying about outgrowing your infrastructure or upgrading systems as they scale across multiple communication channels (SIP, WebRTC, VoIP), freeing you from repetitive, granular adjustments each time your requirements change.
An AI backend is already built for you, it just needs you to tell it what to do. You can quickly configure AI agents programmatically through simple prompts and SignalWire connects it to a phone call for you. Our platform allows for deep customization so you can leverage AI Voice agents or whatever you need, whether it be IVR, voicemail that isn’t voicemail, customer support, a virtual receptionist, or something way cooler nobody has thought of yet.
SignalWire Call Fabric architecture allows for the lowest latency possible at all points of orchestration, ensuring smooth and responsive user experiences that mimic real life conversations. Our agents are designed with advanced barge cutoff so that you don’t get cut off by the AI when you pause to think and the conversation can flow without interruption. The latency is so good, you might need to turn it down to give your human callers some time to catch up.
Married to your current setup? We get that. There’s no need to rip and replace a perfectly good system in order to update your IVR or create a virtual personal assistant. When you build with SignalWire, you can add voice AI to any application and any infrastructure. Even better, now you can make changes and updates to your application without messing under the hood.
This live demo shows off a real-time translation application built with SWAIG (SignalWire AI Gateway). Brian West, Director of Support Engineering at SignalWire, speaks in English; the AI then translates and speaks to to the caller in Spanish, and vice versa.
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