Healthcare
Communication APIs
Leverage HIPAA-compliant, fully customizable APIs
to build personalized patient experiences at scale.
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Leverage HIPAA-compliant, fully customizable APIs
to build personalized patient experiences at scale.
Build customized, HIPAA-compliant communications solutions quickly and easily. All SignalWire APIs integrate together to create one omnichannel patient experience. Whether it’s for appointment management, virtual care, or to help route calls, SignalWire has the APIs to help you focus on delivering better patient experiences.
Missed or mismanaged appointments can cost millions in lost revenue per year. SignalWire makes it easy to automate appointment scheduling to reduce no-shows.
Patients will automatically be sent a text message about upcoming appointments, allowing them to confirm, change or reschedule as needed
Reduce the reliance on inbound calls by leveraging a new channel of communication
Offer patients more ways to communicate outside of voice
Extend the option for hybrid or completely remote patient care with HIPAA compliant video conferencing and increase patient care.
Enable staff to work remotely for increased safety
Include care-givers or interpreters to help improve overall engagement
Reduced latency helps provide more natural and real conversations as if it was an in-person visit
Patient care isn’t one size fits all and patient communications shouldn’t be either. Build multiple paths for patients to engage.
SignalWire integrated APIs offer patients more ways to communicate and get information securely via text message, chat, recorded phone messages, or via video
Quickly route inbound calls to the right department or individual
Easily scale up or down or route to a particular channel as needed
Patient care goes beyond appointment reminders Provide personal, ongoing relationship management.
Encourage wellness by automating notification updates, reminders, and educational insights
Build stronger relationships by providing automated, self-service, and same-agent handling with contact center capabilities
Create natural conversations with low-latency voice and video
Eliminate the risk of no-shows by implementing automated appointment reminders for patients. Leverage toll-free, 10DLC or short codes to enable a better patient experience. SignalWire's high throughput makes it easy to send messages very quickly.
Enable high-quality, reliable calling between patients and providers. Create call routing flows with an IVR to ensure patient calls make it to the right provider–the first time.
Build video conferencing features that scale and give patients and doctors an easy way to communicate. Easily Integrate with your existing apps and phone systems, and maintain <50ms latency while maximizing bandwidth and CPU consumption–all through SignalWire.
SignalWire APIs are designed to help you comply with HIPAA and Protected Health Information requirements (PHI). As a trusted partner, we take our security and privacy practices seriously to help you deliver secure patient experiences.
David Higginson
Chief Innovation Officer
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