Metadata Handling
Protect sensitive customer data using metadata tokenization and robust compliance measures.
Multilingual
Support a diverse customer base by offering support in 40+ languages and dialects.
Real-Time Custom Actions
Define custom functions, like priority routing or language translation, that can be dynamically enabled or disabled.
Native Integration
Connect smoothly to external services and data sources using SWAIG, our proprietary AI Gateway.
Natural Language Call Flows
Craft custom prompts to fine-tune AI behavior, knowledge, latency, and barge handling.
Context Switching
Switch between different contexts or personas during a conversation, adapting to the user's needs.