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Features | SignalWire


Speech Recognition
Utilizes machine learning to convert spoken words to text, adapting to accents and dialects for improved clarity.
Seamless Integrations
Facilitates real-time API connections with CRMs and backend databases for enhanced personalization and use-case adaptability.
Contextual Awareness
Employs advanced Natural Language Processing (NLP) engines for nuanced, context-aware, and appropriate responses.
Voice Synthesis
Leverages text-to-speech technology for human-like vocal responses.
Smart Call Routing
Directs calls to appropriate departments, increasing efficiency and reducing wait times.
Conversation Logs
Archives voice and text transcripts for subsequent review and improved customer analytics.
Real-Time Response
Uses WebRTC for real-time, low-latency audio streaming, enabling smoother, clearer conversations.
Automated Post-Call Actions
Performs automated tasks such as sending follow-up texts, creating support tickets, and initiating surveys.
Rapid Development
Utilizes RESTful APIs for quick deployment, even when integrating advanced features.
Low Code/No Code Options
Enables easy creation and customization through an intuitive UI, eliminating the need for coding expertise.
Multilingual Support
Conducts conversations in over 40 languages to support a global customer base.