Speech Recognition
Utilizes machine learning to convert spoken words to text, adapting to accents and dialects for improved clarity.Seamless Integrations
Facilitates real-time API connections with CRMs and backend databases for enhanced personalization and use-case adaptability.Contextual Awareness
Employs advanced Natural Language Processing (NLP) engines for nuanced, context-aware, and appropriate responses.Voice Synthesis
Leverages text-to-speech technology for human-like vocal responses.Smart Call Routing
Directs calls to appropriate departments, increasing efficiency and reducing wait times.Conversation Logs
Archives voice and text transcripts for subsequent review and improved customer analytics.Real-Time Response
Uses WebRTC for real-time, low-latency audio streaming, enabling smoother, clearer conversations.Automated Post-Call Actions
Performs automated tasks such as sending follow-up texts, creating support tickets, and initiating surveys.Rapid Development
Utilizes RESTful APIs for quick deployment, even when integrating advanced features.Low Code/No Code Options
Enables easy creation and customization through an intuitive UI, eliminating the need for coding expertise.Multilingual Support
Conducts conversations in over 40 languages to support a global customer base.