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Use APIs to dynamically route calls based on real-time data while integrating AI-driven virtual agents to automate and personalize customer interactions.
Ensure regulatory compliance with API-controlled data routing and in-region infrastructure, meeting GDPR, HIPAA, and other data sovereignty requirements.
Integrate flexible SIP and VoIP connectivity via APIs to consolidate vendors, eliminate on-prem equipment, and scale with low-latency, carrier-grade reliability.
Use APIs to transcribe live calls, analyze sentiment with AI, and translate multiple languages in real time.
Leverage AI-powered workflows and API-driven intelligent call distribution to handle high call volumes and scale dynamically.
Process and analyze calls, video, and customer interactions in real time with APIs for compliance monitoring, automation, and actionable insights.