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HP - Use Cases v2 | SignalWire

Top SignalWire Use Cases

AI-Powered Call Routing & Virtual Agents

Use APIs to dynamically route calls based on real-time data while integrating AI-driven virtual agents to automate and personalize customer interactions.

Data Residency & Sovereign Compliance

Ensure regulatory compliance with API-controlled data routing and in-region infrastructure, meeting GDPR, HIPAA, and other data sovereignty requirements.

Modern VoIP & SIP Infrastructure

Integrate flexible SIP and VoIP connectivity via APIs to consolidate vendors, eliminate on-prem equipment, and scale with low-latency, carrier-grade reliability.

Real-Time Transcription & Translation

Use APIs to transcribe live calls, analyze sentiment with AI, and translate multiple languages in real time.

Programmable Contact Center Automation

Leverage AI-powered workflows and API-driven intelligent call distribution to handle high call volumes and scale dynamically.

Advanced Media Processing & Analytics

Process and analyze calls, video, and customer interactions in real time with APIs for compliance monitoring, automation, and actionable insights.