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Inbound messaging added to SWML

Handle inbound messages with SWML by assigning a SWML Script or SWML Webhook to a phone number. Messaging SWML supports routing, conditional logic, and replies, including switching on message content, variable expansion, HTTP requests, and multi-section documents.

In the Dashboard, open Phone Numbers, select a number, and assign the script or webhook under Inbound Message Settings. Over the REST API, create a handler with Create a SWML script or Create a SWML webhook, then assign it to the phone number. This is available in the new Dashboard and the REST API; on the legacy Dashboard, contact Support or Sales for access.

Undelivered MMS error code changed from 30005 to 30011

Some MMS delivery failures were misclassified as unknown_destination_handset (30005). They’re now reported as mms_expired_rejected_failed_or_unsupported (30011), which matches the actual failure. See error codes.

Fixed: AI Agents page timed out in spaces with many agents

The Dashboard AI Agents list returned errors and timed out in spaces with a large number of AI agents. This is now fixed.