Port phone numbers out of SignalWire
To move a phone number from SignalWire to another carrier, get the number unlocked by SignalWire Support first, then submit the port request with the new carrier. You can port out any number listed under Phone Numbers in your SignalWire Space.
Wait until SignalWire Support sends you the account number and PIN before you submit the port request with your new carrier. Your new carrier can reject a request for a number that SignalWire hasn’t unlocked yet.
Cost
Unlocking a number for port-out costs $5.00 per number. SignalWire charges the fee when Support processes your ticket and sends you the porting details.
Port out your numbers
Request the porting details from Support
Open a support ticket from the Support button in your SignalWire Dashboard and choose Create a ticket. List every number you want to port out.
Support unlocks the numbers and replies on the ticket with the account number and porting PIN.
Confirm the port
Your new carrier confirms when the number has ported out of SignalWire. If the new carrier rejects the request because the number is locked, check that Support has replied on your ticket first, then resubmit.