Relay recordings added to the Dashboard logs
Find Relay recordings in the Logs menu of the Dashboard.
SMS routing supports alphanumeric sender IDs
SMS routing now accepts alphanumeric values in the From field.
Post-prompt penalty controls added to the AI Agent builder
Set penalty controls, such as frequency penalty, on an AI agent’s post-prompt when you build the agent in the Dashboard. Choosing a language and voice gender for the agent is also simpler.