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    • Quickstart
  • Basics
    • Control program flow
    • Deploy SWML from web servers
    • Handle incoming calls from code
    • Send simple HTTP requests
  • Recipes
    • Call whisper
    • Forwarding calls
    • Making and receiving phone calls
    • Recording calls
    • Setting up voicemail
    • Simple IVR
  • SWAIG Functions
    • Overview
    • Enable functions dynamically
    • Execute SWML from a function
    • Handle SWAIG function calls inline
    • Store data outside LLM context
    • Switch AI context mid-call
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On this page
  • Prerequisites
  • SWML
  • Receiving incoming calls
  • Making your first call
  • Next steps
Recipes

Making and receiving phone calls

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Follow this guide to make and receive your first phone calls using SignalWire Markup Language (SWML) and the SignalWire API.

Prerequisites

To be able to make calls, you will need:

  • a SignalWire phone number
  • your API credentials (Space URL, Project ID, and API token)

Also, note that if your account is in trial mode, you’ll need to upgrade it in order to call numbers other than your own verified numbers.

To acquire a phone number, log in to your SignalWire Space. From the Phone Numbers section, buy a new phone number. You will need at least one number to make and receive calls.

Find your API tokens in the API section of your Space, as shown below. You may need to create a new token if you never used one. Make sure that your token has at least the “Voice” scope enabled.

The API page.

You can find your Project ID and Token from the API tab in your SignalWire Space. Make sure your token has the 'Voice' scope enabled.
Which Dashboard version am I using?

New Dashboard: You have a Resources tab in the left sidebar.

Legacy Dashboard: You have separate tabs for SIP, LaML, RELAY, etc.

SWML

Receiving incoming calls

To handle incoming calls we need to configure the phone number in our SignalWire Space to answer calls using a SWML Script.

To create a SWML script, navigate to the Resources tab in your SignalWire Dashboard, click + Add New, and select SWML Script.

1version: 1.0.0
2sections:
3 main:
4 - play: say:Hello from SignalWire!

Take note of the Request URL for the SWML Script that we created. You can even create a new script if you want to define a different behavior for incoming calls.

To configure your number to handle incoming calls with an SWML Script, click the Phone Numbers section within your SignalWire Space, and edit the settings of the specific number you would like to use to answer calls. Set Handle calls using to a SWML Script, then select your SWML Script from the dropdown

That’s it! Inbound calls to this SignalWire number will execute the specified SWML Script.

Making your first call

Outbound calls can be made via the SignalWire REST API’s Create a Call endpoint. This is accomplished by sending a POST request using SWML in the request body to handle the call. The SWML can be served via URL or passed inline directly as an escaped JSON string.

URL
SWML object
Inline SWML
$curl -L -g 'https://Your_Space_Name.signalwire.com/api/calling/calls' \
>-H 'Content-Type: application/json' \
>-H 'Accept: application/json' \
>-H "Authorization: Basic $(echo -n "${YOUR-PROJECT-ID}:${YOUR-API-TOKEN}" | base64)" \
>--data-raw '{
> "command": "dial",
> "params": {
> "from": "sip:from-sip@example-112233445566.sip.signalwire.com",
> "to": "+1xxxxxxxxxx",
> "caller_id": "+1234567890",
> "fallback_url": "https://example.com/fallback",
> "status_url": "https://example.com/status_callback",
> "status_events": [
> "answered",
> "ended"
> ],
> "url": "https://example.com/swml"
> }
>}'

Next steps

SWML scripts allow you to handle incoming phone calls, and REST APIs make it easy to trigger outbound calls.

If you need more flexibility and real-time control on your calls, check out the SDKs for programmatic call handling.