Receptionist
Receptionist
ReceptionistAgent greets callers, collects their information, and transfers them to the appropriate department based on their needs.
Basic Usage
Department Format
Constructor Parameters
Built-in Functions
ReceptionistAgent provides these SWAIG functions automatically:
Call Flow

Complete Example
Best Practices
Departments
- Use clear, distinct department names
- Write descriptions that help AI route correctly
- Include common reasons in descriptions
- Verify transfer numbers are correct
Greeting
- Keep greeting professional and welcoming
- Include company name if appropriate
- Ask how to help (prompts caller to state need)
Transfers
- Always confirm before transferring
- Use final=True for permanent transfers
- Test all transfer numbers