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SignalWire gives you SIP, STT, TTS, media, routing, and logic, all in one programmable stack.
SignalWire’s platform provides the essential tools to develop a comprehensive contact center solution, including AI, call queuing, CRM integrations, dynamic call flows, and more.
Take full control of the telecom stack without managing servers or hardware. SignalWire offers a next-generation cloud communications platform that replaces legacy infrastructure with a fully programmable, composable system designed for ultra-low latency. Route calls, manage SIP endpoints, build IVRs, and scale automatically. All from your code.
Features
Coordinate multiple AI agents in a single call. Context-aware routing, escalations, and agent handoffs, all natively supported.
No need to manage sessions or infrastructure. AI logic runs inside a programmable voice runtime with built-in media, STT/TTS, and routing.
SignalWire gives you SIP, PSTN, WebRTC, TTS, call control, and more, no external vendors required. Built by the FreeSWITCH team.
Build fast with the tools you already use. Use Python to define call logic, orchestrate agents, and deploy voice flows.
Deliver near-instant responses with ~500ms roundtrip latency, even with AI in the loop, for more natural conversations.
Go from MVP to global deployment on the same stack. Whether you're running one agent or orchestrating many, SignalWire grows with your product.
The SignalWire Agents SDK lets you build multi-agent voice apps the same way you build modern web apps: with real-time logic, composable prompts, and no telecom complexity.
Each agent is a self-contained microservice with its own voice endpoint, persona, tools, and logic. You can deploy them serverlessly, orchestrate complex flows between them, and run everything using simple Python classes.
Get your first agent running in minutes, then scale to a full contact center.
SignalWire is for developers who want complete control. Build ultra-responsive contact center experiences with AI agents, live transcriptions, dynamic call routing, and CRM integrations, all running on a low-latency cloud platform designed for real-time communication at scale.
Design flexible, cloud-native IVRs with precise control over caller experience all from a single, programmable telecom layer. Route calls based on context collected from real-time conversations with AI agents.
Transcribe live calls or translate conversations between different languages with a single line of command.
Sync call data, automate lead routing, and trigger workflows in platforms like Salesforce, HubSpot, and Zendesk.
SignalWire gives developers a complete toolkit to build AI-powered contact center experiences that scale without custom infrastructure. Deploy intelligent voice agents with our integrated AI stack, or bring your own models by streaming audio and managing logic via the SignalWire AI Gateway (SWAIG) and flexible webhooks.
The next evolution of CPaaS is here
Fully programmable infrastructure layer that combines native telecom, real-time media, and AI agent logic in one stack
Full access to SIP, PSTN, and WebRTC without third-party vendors
AI voice agent hosting with native orchestration and routing
Carrier-grade audio with low-latency processing
Programmable control of voice workflows
Scalable, production-ready telephony infrastructure in the cloud
Markup verbs for all major contact center operations (transcription, queueing, routing, etc.)
Architecture built for seamless integration with AI, APIs, and future systems
Ensure your offering stays relevant as AI evolves. Build more advanced, capable AI agents and get them to market faster. Let us handle the hardest parts of the infrastructure and keep your latency under 500ms.
Get in touch with our team of experts to learn more about our industry-leading solutions.