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The Telecom Stack for AI Voice | SignalWire

Build Virtual Agents with Our Voice Stack
(or Bring Your Own AI)

SignalWire’s platform provides the essential tools to develop a comprehensive contact center solution, including AI, call queuing, CRM integrations, dynamic call flows, and more.

Take full control of the telecom stack without managing servers or hardware. SignalWire offers a next-generation cloud communications platform that replaces legacy infrastructure with a fully programmable, composable system designed for ultra-low latency. Route calls, manage SIP endpoints, build IVRs, and scale automatically. All from your code.

Features

Multi-Agent Orchestration

Coordinate multiple AI agents in a single call. Context-aware routing, escalations, and agent handoffs, all natively supported.

Serverless, Stateless AI Voice

No need to manage sessions or infrastructure. AI logic runs inside a programmable voice runtime with built-in media, STT/TTS, and routing.

Full Telecom Stack

SignalWire gives you SIP, PSTN, WebRTC, TTS, call control, and more, no external vendors required. Built by the FreeSWITCH team.

Build in Python

Build fast with the tools you already use. Use Python to define call logic, orchestrate agents, and deploy voice flows.

Lowest Latency Voice

Deliver near-instant responses with ~500ms roundtrip latency, even with AI in the loop, for more natural conversations.

Built to Scale with You

Go from MVP to global deployment on the same stack. Whether you're running one agent or orchestrating many, SignalWire grows with your product.

  • Vultik
  • Samsung
  • Audi
  • Phoenix Children's
  • Growthzilla
  • Prompt.io
  • Textline
  • Filevine
  • McFarland Clinic
  • Replicant

Build Multi-Agent Voice Apps Like Web Apps with the Agents SDK

The SignalWire Agents SDK lets you build multi-agent voice apps the same way you build modern web apps: with real-time logic, composable prompts, and no telecom complexity.

Each agent is a self-contained microservice with its own voice endpoint, persona, tools, and logic. You can deploy them serverlessly, orchestrate complex flows between them, and run everything using simple Python classes.

  • Launch multi-agent voice apps with prompt-based logic
  • Transfer between agents, humans, and SIP endpoints
  • Replace IVRs with real-time, conversational AI
  • Deploy HIPAA/GDPR-compliant agents globally
  • Build and test in Python with CLI tools and serverless deploys
  • Use prefab agents, composable prompts, and embedded RAG search

Get your first agent running in minutes, then scale to a full contact center.

Use Cases

SignalWire is for developers who want complete control. Build ultra-responsive contact center experiences with AI agents, live transcriptions, dynamic call routing, and CRM integrations, all running on a low-latency cloud platform designed for real-time communication at scale.

Play and Stop Testimonial Videos via Voice Commands

Git the code
Make a Restaurant Reservation System with This Voice AI for Booking

Git the code
Build an AI Assistant for Movies, Recommendations, and Cast Info

Git the code
Ask How to Make Any Drink by Voice-Powered Mixology Assistant

Git the code
Context Aware IVR

Design flexible, cloud-native IVRs with precise control over caller experience all from a single, programmable telecom layer. Route calls based on context collected from real-time conversations with AI agents.

Real-Time Transcription and Translation

Transcribe live calls or translate conversations between different languages with a single line of command.

Integrate with CRMs and business systems

Sync call data, automate lead routing, and trigger workflows in platforms like Salesforce, HubSpot, and Zendesk.

AI Voice Toolkit

SignalWire gives developers a complete toolkit to build AI-powered contact center experiences that scale without custom infrastructure. Deploy intelligent voice agents with our integrated AI stack, or bring your own models by streaming audio and managing logic via the SignalWire AI Gateway (SWAIG) and flexible webhooks.

The first Programmable Unified Communications platform

The next evolution of CPaaS is here

  • Fully programmable infrastructure layer that combines native telecom, real-time media, and AI agent logic in one stack

  • Full access to SIP, PSTN, and WebRTC without third-party vendors

  • AI voice agent hosting with native orchestration and routing

Try for Free

Connect your AI to high-quality, real-time voice

  • Carrier-grade audio with low-latency processing

  • Programmable control of voice workflows

  • Scalable, production-ready telephony infrastructure in the cloud

  • Markup verbs for all major contact center operations (transcription, queueing, routing, etc.)

  • Architecture built for seamless integration with AI, APIs, and future systems

Learn More
SOC 2 type 2 Certified
PCI DSS Compliant
HIPAA Compliant
GDPR Compliant

The Only Platform That Natively Integrates Telecom And Conversational AI

Ensure your offering stays relevant as AI evolves. Build more advanced, capable AI agents and get them to market faster. Let us handle the hardest parts of the infrastructure and keep your latency under 500ms.

'Sigmond demo image

With affordable, pay-as-you-go pricing, you can quickly scale up as your needs grow.

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Connect with SignalWire Experts

Get in touch with our team of experts to learn more about our industry-leading solutions.