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Drag-and-drop your way to a modern IVR with features like AI agents, call recording, and TTS.
SignalWire redefines what an IVR can be. Traditional phone systems frequently frustrate callers with rigid menus, confusing call flows, and robotic prompts. With SignalWire, you can build voice systems that feel more like conversations - and that do more than route calls.
SignalWire’s platform combines modern call control, AI voice agents, low-latency voice infrastructure, and the developer-first platform to gives you the robust tools to build IVRs that can integrate into any phone system or contact center to actually solve customer problems.
SignalWire’s approach is rooted in Programmable Unified Communications (PUC)—a model created to solve what CPaaS left behind. Unlike legacy platforms or rigid cloud APIs, SignalWire gives you:
Full scripting and external control with tools like SWML
Built-in AI voice agents with real conversation logic
No-code visual tools to build and deploy IVRs without writing code
Native support for low-latency voice across PSTN, SIP, and WebRTC
Integrated data access via Datasphere for real-time lookups and personalization
Bad IVRs drive away customers. Long menus, irrelevant options, and impersonal prompts make it harder—not easier—to get help. These failures can damage your brand, increase churn, and tie up live agents with avoidable calls.
SignalWire gives you the tools to avoid these pitfalls:
The AI-powered conversational apps you build on SignalWire can automate phone calls, join video conferences, and integrate with any contact center or phone system. Try a test call with Sigmond, then fork his code, swap out the video avatar, and build an even more advanced version of your own.
Security and Compliance Certifications
All payment data processed through our platform is securely handled to prevent fraud and breaches.
Health data remains confidential with SignalWire's HIPAA compliance through PHI safeguards and signed BAAs.
We maintain a certified, comprehensive system to protect against data breaches for operational security, confidentiality, and data integrity.
Get in touch with our team of experts to learn more about our industry-leading solutions.