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AI Agent | SignalWire

SignalWire is Trusted by Industry Leaders

Why SignalWire?

Reliably Deliver a Personalized Customer Experience

Resolve customer issues end-to-end with a digital employee adept at handling common problems, personalizing follow-ups, generating tickets, and launching surveys—minimizing wait times and freeing your team to tackle more complex challenges.

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Faster Time to Production

Skip the telecom setup, IVR design, and glue code. With built-in voice, messaging, and AI orchestration, you can ship a working prototype in days.

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Deploy Anywhere and Scale Easily

Run agents locally, in containers, or serverlessly without changing your code. Scale across features, customers, and environments with built-in performance and uptime.

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No Telecom Knowledge Required

Skip the SIP configs, call routing logic, and middleware like Kamailio or media servers. SignalWire handles PSTN, SIP, WebRTC, and SMS with simple Python functions. You get real-time voice and messaging with production-grade quality, no gateways or IVR logic required.

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Explore All Use Cases

Smarter IVR

Replace rigid menus with AI agents that understand caller intent and respond naturally.

Virtual Assistant

Screen calls, schedule meetings, or transfer based on live conversations and intent.

Customer Support

Automate troubleshooting, account lookup, and data retrieval for high-volume support calls.

System Integration

Pull in data from calendars, CRMs, or APIs during a call.

Reservations

Take, update, and confirm reservations in real time using structured logic and APIs.

SMS Follow-Up

Post call follow-up

1st Tier Tech Support

Troubleshoot issues, authenticate users, and walk through fixes.

Call Routing

Direct callers to the right destination using natural language.

Contact Center

Automate tier 1 calls, route by intent, and reduce agent load

Room Service

Take room service orders at hotels.

Everything You Need to Build Real-Time Voice Agents

From transcription and translation to live data access and memory, SignalWire’s Agent SDK gives you full control. No telecom setup or glue code required.

Product Features

Real-Time Transcription

Convert speech to text instantly during live conversations to enable visibility, compliance, and downstream automation.

Real-Time Translation

Translate spoken language during a call to support cross-language conversations without handing off to a human.

Live Backend Integration

Call external APIs mid-conversation to fetch data, trigger actions, or update systems without using webhooks or glue code.

Knowledge Retrieval

Pull accurate answers from vectorized PDFs, wikis, or structured docs to ground agent responses and avoid hallucinations.

Built-In Telephony

Native support for SIP, PSTN, WebRTC, and SMS with no need to configure carriers or media servers.

Modular Agent Logic

Compose agent behavior using reusable tools, skills, and contexts. Add or swap logic without rewriting your app.

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Learn more about SignalWire AI Pricing

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Start Building in Minutes

Get started quickly using powerful, intuitive RESTful APIs and SDK's.