FreeSWITCH Advantage is a support and subscription offering for teams running FreeSWITCH in production. It includes a subscription to the Enterprise branch of FreeSWITCH, dedicated support for your installations, and a private chat room where your engineers can communicate directly with the FreeSWITCH development team. This article explains what FreeSWITCH Advantage includes, who it is designed for, and how it complements integrating FreeSWITCH with the SignalWire cloud for Public Switched Telephone Network (PSTN) connectivity and inter-FreeSWITCH routing.
What is FreeSWITCH Advantage?
FreeSWITCH Advantage is designed for organizations that rely on FreeSWITCH and want an enterprise-grade support path behind it. The goal is to keep your existing FreeSWITCH footprint, while adding the operational safety net teams usually associate with commercial platforms: supported releases, direct access to experts, and help when production issues need fast answers.
This unique offering provides a subscription to the Enterprise branch of FreeSWITCH, dedicated support for your installations, and a private chat room for your engineers to communicate directly with the FreeSWITCH development team. It's the open-source platform you've grown to rely on, but with the additional perks of an enterprise solution.
What’s included with FreeSWITCH Advantage?
FreeSWITCH Advantage includes three core components:
Enterprise branch subscription: Access to the Enterprise branch of FreeSWITCH.
Dedicated support for installations: Support for your FreeSWITCH deployment when you need troubleshooting help or guidance.
Direct communication with the core team: A private chat room for your engineers to communicate directly with the FreeSWITCH development team.
Why teams add FreeSWITCH Advantage to production FreeSWITCH deployments
Most organizations adopt FreeSWITCH because it gives them control and flexibility. As deployments mature, the risk shifts from “can we build it” to “can we operate it safely at scale.” FreeSWITCH Advantage is meant for that stage: when uptime, release stability, and fast expert access matter as much as features.
How FreeSWITCH Advantage complements SignalWire cloud
FreeSWITCH Advantage is designed to work alongside the SignalWire cloud platform. When you integrate FreeSWITCH with SignalWire, you can use SignalWire for enhanced Public Switched Telephone Network (PSTN) support, inter-FreeSWITCH connectivity, and access to ongoing platform innovation.
A common model is a stable on-premises or privately hosted FreeSWITCH deployment paired with cloud services for the parts of the stack that benefit from elasticity or managed connectivity.
When you integrate your FreeSWITCH system with SignalWire, you can take advantage of enhanced PSTN support, inter-FreeSWITCH connectivity, and the continuous innovations we're known for.
New to FreeSWITCH?
FreeSWITCH is a powerful building block for real-time communications, but it is not a beginner-friendly starting point for modern deployments. Running FreeSWITCH at scale typically requires deep telecom expertise, ongoing operational investment, and experience with components like carrier connectivity, scaling, observability, and failure handling.
If you are new to FreeSWITCH and your goal is to ship a production voice application quickly, a cloud platform can be a better starting point. SignalWire, created by the same team behind the FreeSWITCH project, provides managed connectivity and developer-facing APIs so you can build call flows, automation, and real-time experiences without owning the full infrastructure and day-two operations from the start.
FreeSWITCH Advantage is built for teams that already rely on FreeSWITCH and want a supported path for production systems. If you are deciding where to start, begin with the platform that matches your operational reality today, then move deeper into the stack only when the tradeoffs make sense.
When a hybrid model makes sense
Hybrid infrastructure is often a practical fit when you want local control for core call handling, but you also want the ability to connect to cloud services without rebuilding your system. FreeSWITCH Advantage is positioned for teams that want to keep FreeSWITCH at the center, then integrate with cloud capabilities where it reduces operational burden or expands reach.
If you want to talk through whether FreeSWITCH Advantage fits your deployment, the team invites you to connect at ClueCon, the annual developer conference, or reach out directly at +1 213 286 0400.
Frequently Asked Questions
What is FreeSWITCH Advantage?
FreeSWITCH Advantage is a subscription and support offering that includes access to the Enterprise branch of FreeSWITCH, dedicated support for installations, and a private chat room where your engineers can communicate directly with the FreeSWITCH development team.
What does “Enterprise branch of FreeSWITCH” mean?
It refers to the Enterprise branch subscription included with FreeSWITCH Advantage.
What kind of support is included with FreeSWITCH Advantage?
FreeSWITCH Advantage includes dedicated support for your FreeSWITCH installations and direct communication with the FreeSWITCH development team through a private chat room.
How does FreeSWITCH Advantage work with SignalWire cloud?
FreeSWITCH Advantage complements the SignalWire cloud platform, and integrating FreeSWITCH with SignalWire can provide enhanced Public Switched Telephone Network (PSTN) support, inter-FreeSWITCH connectivity, and access to ongoing platform innovation.
