Office Hours are live community sessions where engineers, developers, and contributors gather to discuss product updates, integration patterns, best practices, and real-time communications problems. This article explains the format of Office Hours, typical topics covered, how participants can engage with the team, and what value attendees can expect from asking questions and sharing experiences in an open forum.
To make it easier to connect with the team in real time, we host regular live public Office Hours. Each session is an open hour where the team is available to answer questions from the community.
Note that we will not be presenting slides or announcements; this hour is dedicated to meeting community needs. Everyone is welcome to bring questions and spend some time with the team! Whether you’re exploring options, just getting started, or a seasoned veteran with a thorny problem, feel free to stop by.
FreeSWITCH Office Hours
If you’re finding you have a problem that could use a deep dive with some of FreeSWITCH’s longest running SMEs, look no further.
This hour facilitates direct conversations with the FreeSWITCH founders and the team that’s actively maintaining FreeSWITCH today. From live PR and issue reviews, to bug hunts, to configuration not covered in the documentation, all FreeSWITCH questions are welcome.
FreeSWITCH Office Hours are on the first and third Tuesday of every month at 9am Pacific / Noon Eastern, with occasional additional hours scheduled for special topics. Sign up here to let us know what you need to discuss and get reminder emails so you don't miss it.
SignalWire Hangouts
In addition to FreeSWITCH Office Hours, SignalWire hosts weekly SignalWire Hangouts every Friday as an open forum for developers working with SignalWire products and programmable communications. These sessions are more informal and are designed for ongoing conversations about architecture decisions, implementation challenges, new features, and real-world use cases across voice, messaging, video, and AI.
SignalWire Hangouts give developers a consistent space to ask questions, share what they’re building, and connect directly with the engineering team and broader community. No signup is required, just join the call here.
Additional events
Our community spaces are always open. If you have a question or feedback about FreeSWITCH or SignalWire, you’re always welcome to drop in and chat in our Community support portal or Discord.
And don't forget that every August in Chicago, you can meet the team in person and network at the annual ClueCon developers conference.
If you have any feedback about community events or have an idea for an event you’d like to see, reach out to community@signalwire.com to get in touch!
Frequently asked questions
Where can I get help with FreeSWITCH?
FreeSWITCH Office Hours provide a live forum where developers and operators can ask questions, troubleshoot issues, and discuss architecture and deployment concerns directly with experienced community members and maintainers.
Who are FreeSWITCH Office Hours for?
FreeSWITCH Office Hours are intended for anyone working with FreeSWITCH, including beginners learning core concepts and experienced engineers dealing with production systems, scaling challenges, or complex call flows.
What kinds of FreeSWITCH questions can I ask?
Participants commonly ask about dialplans, modules, call routing, debugging unexpected behavior, performance tuning, and best practices for running FreeSWITCH in real-world environments.
How do FreeSWITCH Office Hours differ from SignalWire Hangouts?
FreeSWITCH Office Hours focus on the FreeSWITCH open-source project itself, while SignalWire Hangouts are separate sessions centered on SignalWire products and programmable communications. Both offer live discussion, but they serve different audiences and use cases.
