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Helping to troubleshoot calls

As you continue to develop your skills as a moderator, you may notice some ongoing responsibilities to help your guest participants during calls.

In general, you should practice to ensure you are familiar with:

  • managing audio quality by muting callers as participants and managing through hand raising
  • granting guest participants with the privileges associated with screen sharing into the conference
  • potentially having a "buddy" to help monitor text chats or even to grant moderator privileges to in order to help with technical aspects as you are running the meeting

Thanks for reviewing the Moderator Guide!  We hope you enjoy SignalWire Work!