SignalWire Work is here. A complete office, school, or event venue right in your browser. Sign up for a 30-DAY FREE TRIAL or Learn more.

Silencing the video on-hold playlist

By default, the first participant to join a SignalWire Work room is greeted with prerecorded video on-hold playlist.  If you are distracted by the on-hold playlist while you wait for other participants to arrive, you can silence the playlist from the Settings submenu.

The video on-hold playlist cannot be disabled for guests users who are waiting for a moderator in a room where "Require Moderator" is enabled and the video on-hold playlist does not play for administrators even when they are the only ones in the room.


To silence the video on-hold playlist:

  • From Main menu, choose the Settings submenu.
  • From the My Settings tab, click Video On-Hold.