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Building a 24/7 Digital Receptionist for HVAC with SignalWire AI
What if your HVAC company had a receptionist that never sleeps, never puts callers on hold, and always collects the right information? In this SignalWire in Seconds episode, Len introduces Thermo Thrillers, a demo AI assistant designed specifically for HVAC companies.
Powered by SignalWire’s AI Agent and built with SWML in a fully serverless environment, this voice bot—named Raquel—can:
Answer customer calls 24/7
Schedule service appointments
Collect detailed caller info including address, equipment model, and warranty status
Send confirmation messages via SMS
Adapt prompts based on time of day or specific inputs
Len also breaks down how the demo works behind the scenes, showing how easy it is to customize the JSON logic, prompts, and follow-up actions using SignalWire's developer tools. Whether you’re building your first proof-of-concept or creating a production-ready agent, this is a great starting point to see what’s possible.
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