ClueCon Weekly with Hari Kishan: From Demo to Production

In this episode of ClueCon Weekly, host Jon Gray welcomes back Hari Kishan, Director of Cloud Engineering at Manulife and author of The Thinking Voice. They discuss what it takes to move a voice AI agent from demo to production. They cover testing for noise and accents, building trust through low latency and tight scope, and why contact centers are shifting to multi-agent systems. Hari also explains how agent-to-agent calls are changing conversation design.

Check out Hari Kishan's book on Amazon and his new channel here: https://youtube.com/@thethinkingvoicepodcast

Host: Jon Gray, Solutions Architect at SignalWire

Guest: Hari Kishan, Director of Cloud Engineering at Manulife