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# ConciergeAgent

> A virtual concierge for a venue — provides information about services, amenities, hours of operation, and directions.

[agentbase]: /docs/server-sdks/reference/typescript/agents/agent-base

[functionresult]: /docs/server-sdks/reference/typescript/agents/function-result

A virtual concierge for a venue or business. Answers questions about
services, amenities, and hours of operation, and offers directions and
recommendations.

```typescript {3}
import { ConciergeAgent } from '@signalwire/sdk';

const agent = new ConciergeAgent({ /* ConciergeConfig */ });
```

## ConciergeConfig

**`venueName`** `string` — required

Name of the venue or business (used in greetings and prompts).

---

**`services`** `string[]` — required

List of services offered by the venue.

---

**`amenities`** `Record<string, Record<string, string>>` — required

Map of amenity names to detail key/value pairs. For example,
`{ "Pool": { "hours": "9am-9pm", "location": "3rd floor" } }`.

---

**`hoursOfOperation`** `Record<string, string>` — default: \{ default: "9 AM - 5 PM" }

Hours of operation by category. Use `"default"` for a single block, or
keyed entries like `{ weekdays: "9-5", weekends: "10-4" }`.

---

**`specialInstructions`** `string[]` — default: \[]

Extra instruction bullets appended to the agent's prompt.

---

**`welcomeMessage`** `string`

Optional custom welcome message played as a non-bargeable static greeting.

---

**`name`** `string` — default: "concierge"

Agent display name.

---

**`route`** `string` — default: "/concierge"

HTTP route for the agent.

---

**`agentOptions`** `Partial<AgentOptions>`

Additional [`AgentBase`][agentbase] options forwarded to the constructor.

---

## Example

```typescript {3}
import { ConciergeAgent } from '@signalwire/sdk';

const agent = new ConciergeAgent({
  venueName: 'Riverside Resort',
  services: ['Dining', 'Spa', 'Concierge'],
  amenities: {
    Pool: { hours: '9 AM - 9 PM', location: 'Level 3' },
    Gym: { hours: '24 hours', access: 'Room key' },
  },
  hoursOfOperation: {
    default: '9 AM - 5 PM',
    weekends: '10 AM - 4 PM',
  },
  specialInstructions: [
    'Always mention our weekend jazz brunch when discussing dining.',
  ],
  welcomeMessage: 'Welcome to Riverside Resort. How can I help you?',
});

agent.serve();
```

### createConciergeAgent

```typescript {3}
import { createConciergeAgent } from '@signalwire/sdk';

const agent = createConciergeAgent({
  venueName: 'Riverside Resort',
  services: ['Dining'],
  amenities: { Pool: { hours: '9-9' } },
});
```

> A virtual concierge for a venue — provides information about services, amenities, hours of operation, and directions.