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## Call quality metrics added to call details

Each call's details in the Dashboard now include call quality metrics, so you can troubleshoot audio problems on a single call:

* MOS score for overall audio quality
* Jitter
* Packet loss and packet statistics
* DTMF packet counts and other advanced metrics

![An outbound call's details with a Call Quality Metrics section showing a MOS score of 4.50, inbound jitter, packet statistics, and advanced metrics.](/docs/_fern-files/_img/b3037f9d00baa0468be7ab0dedec9af343e023265a563593a31732e27dfa6a0f.webp)

## One SWML script editor across the Dashboard

The Dashboard now uses one code editor for SWML scripts everywhere. It adds:

* Multi-line formatting
* Basic syntax checks for YAML and XML
* Schema validation for SWML written in YAML
* A resizable editor
* Starter content when you create a new SWML script, instead of a blank editor

![The New SWML Script dialog with the editor prefilled with a starter SWML document containing a version and an empty main section.](/docs/_fern-files/_img/0a2001fd439a730e03207204a180d8b627eae5b858f30d3708d7f76e489475c3.webp)