Healthcare
Communication APIs

Missed or mismanaged appointments can cost millions in lost revenue per year. SignalWire makes it easy to automate appointment scheduling to reduce no-shows.

• Patients will automatically be sent a text message about upcoming appointments, allowing them to confirm, change or reschedule as needed

• Reduce the reliance on inbound calls by leveraging a new channel of communication

• Offer patients more ways to communicate outside of voice

Extend the option for hybrid or completely remote patient care with HIPAA compliant video conferencing and increase patient care.

• Enable staff to work remotely for increased safety

• Include care-givers or interpreters to help improve overall engagement

• Reduced latency helps provide more natural and real conversations as if it was an in-person visit

Patient care isn’t one size fits all and patient communications shouldn’t be either. Build multiple paths for patients to engage.

• SignalWire integrated APIs offer patients more ways to communicate and get information securely via text message, chat, recorded phone messages, or via video

• Quickly route inbound calls to the right department or individual

• Easily scale up or down or route to a particular channel as needed

Patient care goes beyond appointment reminders Provide personal, ongoing relationship management.

• Encourage wellness by automating notification updates, reminders, and educational insights

• Build stronger relationships by providing automated, self-service, and same-agent handling with contact center capabilities

• Create natural conversations with low-latency voice and video